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My first retirement was from the IBM Corporation as a Customer Service Manager therefore, I feel qualified in saying Mr & Mrs Rowell conduct their business in a very professional manner with the personal touch in hand. The quality of service they provide is that of a trained professional in a timely manner. I can always count on a job well done! Reggie is truly a man of INTEGRITY! I love doing business with them.

Posted on 09/20/2012
Urenna C.

Great Service Does Exist

As a military family I have traveled the world and have come in contact with people from all walks of life and have dealt with plenty of companies to support my lifestyle. I was just starting to believe that good customer service no longer existed, until I came upon Great Works. I recently punctured a hole in my a.c line and needed it fixed right away. Owner and service worker Mr. Reggie came out the same day and was willing to perform the service to fix my problem the same day. He gave a detailed explanation about the job he was going to perform before he begin the job. He also showed a lot of respect for my home in not tearing up the walls to fix the small area he needed to fix. Not only was the job done very well and neat, but the cost was very affordable! And on top of the affordable price, they offer coupons on top of their already low prices! Would I recommend this company? In a heart beat! Very nice people who you can see from the door love what they do.

Posted on 04/09/2012
Linda A.

Saved from the heat by Great Works!

My air conditioner died on me during the heat wave of July 2011. I feel so fortunate to know Reggie and Yonita Rowell. I called for a diagnosis and was told the prognosis. Motor Dead on Arrival. But Reggie worked thru some snafus and make me cold again. I highly recommend Great Works to anyone have heating and air problems.

Posted on 8/19/2011 on GenBook
Pat K.

The One to Call for Excellent Service

My tenant’s air conditioning was not providing cool air. Great Works diagnosed the problem and provided excellent, fast service at a reasonable price. My tenant is very satisfied and that makes me happy. I highly recommend this company to others!

Posted on 8/8/2011 on GenBook
Yvonnie P.

High Integrity

High integrity, great value, honest , knowledgeable, friendly, and very professional. I would definitely recommend Great Works Heating and Air.

Posted on 8/8/2011 on GenBook
Union City, GA

Service that is Over and Above

Had Reggie come and perform tune up service on our AC system yesterday. He went over and above. Friendly, informative and hard working in the heat. Thank you for being someone we could trust and depend on.

Posted on 7/1/2011 on Patch
The Williams

Reliable, Knowledgeable and Great Customer Service

Great Works Heating & Air is the Best!!! I am so thankful my family does not have to be miserable this summer. What we thought was the problem turned out to be something else but with Reggie being so skillful he knew what was wrong and fixed it. He also made recommendations to save on energy expenses that we were not aware of. Keep up the good work! One happy customer:)

Posted on 6/9/2011 on Kudzu

Excellent Service and Great Prices

I can always count on Great Works to provide excellent service and great prices. The customer service was just awesome. They are knowledgeable, dependable and quick. I have had two wonderful experiences with Great Works!

Posted on 5/24/2011 on Kudzu


Knowledge, Skill and Professionalism at it best. Mr. Rowell was very thorough in his evaluation and assessment. Upon arrival everything he said he was going to do he did it. We are very please with Great Works Heating and Air Company.

Posted on 5/23/2011 on Kudzu


Comprehensive and Professional Results

Great Works diagnosed our issue and generated an efficient and affordable response – and completed the job in short order – Highly Recommend Great Works Heating and Air.

Posted on 5/22/2011 on Kudzu


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